We know the bags we designed are built to endure a long time| We feel that proper care and attention will ensure their continued usage. As much as we'd like owners to acquire more of our bags, we believe it's more vital for them to take care of the ones they already have. Goodstart Jones is here to help you on your way.

We'll Take Care Of It
Goodstart Jones goods are built to last and should outlast the regular 2-year guarantee.
We strive to maintain a high standard of production and construction at all times.
For over 8 years, our studio has been handcrafting numerous bags to the same high standards and utilising the same craftsmanship processes. Some of the bags that were created ten years ago are still in use today.
REFURBISHMENT SERVICEGoodstart Jones give a free repair service within the 2-year guarantee on all bags.
However, depending on your bag's troubles or normal wear and tear, we provide one-stop service and support for all bags and woodsacks, so most concerns may be fixed and repaired.
BOOK | QUOTE | DROP
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Booking a Repair & Refurbishment
If you require a repair or would like to find out more about our refurbishment service please contact;
email: hello@goodstartjones.com
or call 01902 294518
We will be happy to assist you with booking your bag into our workshop to begin the transformation.
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Send By Post
Once service is selected and arranged, please send to:
REPAIRS Goodstart Jones Ltd
Studio H | Britannia House
Wolverhampton
WV1 3QS
Please include a note on what needs repairing plus proof of purchase or date received.
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Delivery & Returns
Lead Time: 1- 3 weeks depending on product repair requirements.
Payment: We may ask for payment in advance if outside warranty or failed inspection.
Shipping: We offer free return shipping for repaired bags.