As a solely online retailer it's often tricky to know if you are doing a good job or how your products are perceived by your customers.
Without a physical store front it can be tough to get the feedback that can come from the natural interaction with people.
This is why moments like these are important in ways that many will not fully understand. Thank you for the morale boost Steven Bartlett ! Chuffed to bits that you like some of the products we have been making recently!
